At MAKS Aviation Services, our purpose is to provide a safe and efficient working environment while producing high quality service. We aim to serve our customers to the best of our abilities, and to ensure that all of our clients’ needs are met and exceeded.
MAKS Aviation Services vision is to become the leading, premier ground handling service provider in Sudan.
At MAKS, our mission is to offer high quality ground handling services by focusing on safety and person customer airline care to international airlines flying to Sudan through operational excellence, modern techniques, and competent staff.
At MAKS, our dedicated team members all have the same fundamental values that help us work in unison. We use these values to conduct ourselves not just in our company, but also in our everyday lives. Our values are the foundation of our company, and we consistently act accordingly in order to thrive everyday:
- Safety – We value safety as our first and foremost priority. Our excellent staff continuously work in a safe manner, and help ensure a safe working environment from the office, to the runway.
- Teamwork – We recognize the individual strengths and qualities of each member on our team, and we combine our skills and knowledge to deliver a quality service to all of our customers and stakeholders. Our staff are our greatest asset, and our success depends on all of us delivering together.
- Quality Service – We believe that customer satisfaction is central to quality and performance, and we encourage customer feedback in order to take action on the suggestions that we receive. We are committed to service excellence, and work to deliver professional, proactive services to every customer airline.
- Integrity – We believe that it is essential to hold ourselves to the highest ethical standards. We believe that success comes from trust and honesty.
- Accountability – We are each accountable for our work and actions, and are inspired to take initiative in our individual work to perform at our best.
- Achieve excellence in our ground handling capabilities
- Become a leader in ground handling and over-flying services
- Expand our services to airports outside of Khartoum